Terms and Conditions
1. Acceptance of Terms
By accessing or using the Freeman Filing LLC website and services (“Services”), you
agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you
may not use the Services.
2. Description of Services
Freeman Filing LLC provides assistance with Medicaid application preparation, eligibility
guidance, and related administrative support. We are not a law firm, insurance
provider, or government agency, and we do not provide legal or medical advice.
All information provided through our Services is for informational and administrative
assistance purposes only.
3. User Eligibility
You must be at least 18 years old to use the Services. By using the Services, you
represent and warrant that you meet this requirement.
4. User Responsibilities
You agree to:
Provide accurate, complete, and truthful information
Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized access
Use the Services only for lawful purposes
You are solely responsible for the accuracy of the information you submit.
5. Sensitive Information & User Consent
By using the Services, you explicitly consent to the collection, use, storage, and
processing of sensitive personal information, including Social Security Numbers,
financial data, and health-related information, as described in our Privacy Policy.
You acknowledge that failure to provide required information may prevent us from
delivering Services.
6. HIPAA Acknowledgment
Freeman Filing LLC implements safeguards consistent with HIPAA standards; however,
we are not a covered entity or healthcare provider unless otherwise explicitly stated
in writing.
Users acknowledge that electronic communications may carry inherent risks despite
security measures.
7. No Guarantee of Eligibility or Approval
Freeman Filing LLC does not guarantee Medicaid eligibility, approval, processing time,
or outcomes. Final determinations are made solely by government agencies.
8. Third-Party Services
The Services may integrate with third-party platforms (including Facebook login).
Freeman Filing LLC is not responsible for third-party content, services, or data
practices.
9. Data Security Disclaimer
While we use industry-standard security measures, no system is completely secure.
You acknowledge and accept the inherent risks associated with transmitting data
electronically.
10. Intellectual Property
All content, software, logos, and materials on the website are the exclusive property of
Freeman Filing LLC and may not be copied, modified, or distributed without written
permission.
11. Prohibited Activities
You may not:
Submit false or misleading information
Attempt to access unauthorized systems or data
Use the Services for fraudulent or illegal purposes
Interfere with system security or operations
12. Suspension or Termination
We reserve the right to suspend or terminate access to the Services at our discretion,
including for violations of these Terms or applicable laws.
13. Limitation of Liability
To the maximum extent permitted by law, Freeman Filing LLC shall not be liable for
indirect, incidental, consequential, or punitive damages arising from your use of the
Services.
14. Indemnification
You agree to indemnify and hold harmless Freeman Filing LLC from any claims,
damages, losses, or expenses arising from your misuse of the Services or violation of
these Terms.
15. Governing Law & Venue
These Terms are governed by the laws of the State of which you are applying [Insert
State], without regard to conflict-of-law principles. Any disputes shall be resolved
exclusively in the courts of that state.
16. Changes to Terms
We may update these Terms at any time. Continued use of the Services after changes
constitutes acceptance of the revised Terms.
17. Contact Information
For questions regarding these Terms or our Services, please contact us through the
support channels provided on the website.
18. Refunds & Cancellation
Freeman Filing LLC charges for Medicaid application assistance services. If you complete
payment but do not provide the required Authorization & Consent for submission, you may
cancel your service request.
In such cases, you are eligible for a refund provided that no submission activity has occurred,
subject to the conditions below.
19. Refund Conditions
A refund may be issued if:
You request cancellation before your Medicaid application is submitted, and
You have not authorized Freeman Filing LLC to submit your application on your
behalf
A refund may be reduced or denied if:
Submission has already occurred, or
Substantial preparatory work has been completed at your request (such as data
review, document preparation, or eligibility analysis)
20. How to Request a Refund
To request a cancellation or refund, contact our support team at
info@freemanfiling.com within seven (7) business days of payment.
Notice Of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE
USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
INFORMATION.
PLEASE REVIEW IT CAREFULLY.
1. Our Responsibilities
Freeman Filing LLC is committed to protecting the privacy and security of your
protected health information (“PHI”).
We are required by law to:
Maintain the privacy and security of your PHI
Provide you with this Notice of our legal duties and privacy practices
Follow the terms of this Notice currently in effect
Notify you if a breach occurs that may have compromised the privacy or security
of your information
2. How We May Use and Disclose Your Information
We may use and disclose your PHI for the following purposes without your written
authorization, as permitted by law:
For Service Operations
We may use your information to assist with Medicaid application preparation, eligibility
support, verification, and related administrative services.
B. For Payment and Billing Activities
We may use information necessary to bill for services or confirm coverage, where
applicable.
C. For Legal and Regulatory Requirements
We may disclose your information when required by federal, state, or local law,
including Medicaid program requirements and audits.
D. For Health Care Operations
We may use information to improve service quality, security, compliance, and
operational efficiency.
E. For Business Associates
We may share information with service providers who assist us in operations (such as
secure hosting, compliance services, or analytics), provided they agree to protect your
information.
3. Uses and Disclosures Requiring Your Authorization
We will obtain your written authorization before using or disclosing your PHI for
purposes not described in this Notice, including:
Marketing activities
Sale of protected health information
Any other use not permitted by law
You may revoke your authorization at any time in writing, except where we have already
relied on it.
4. Your Rights Regarding Your Health Information
You have the right to:
A. Access Your Records
Request to inspect or obtain a copy of your health information.
B. Request Corrections
Ask us to correct inaccurate or incomplete information.
C. Request Restrictions
Ask us to limit how your information is used or disclosed. We are not required to agree
to all requests.
D. Request Confidential Communications
Ask us to contact you in a specific way (e.g., by email instead of mail).
E. Receive an Accounting of Disclosures
Request a list of certain disclosures made over the past six years.
F. Obtain a Paper Copy
Request a paper copy of this Notice at any time, even if you agreed to receive it
electronically.
5. Your Choices
You may choose how we share information for certain purposes, including:
Sharing information with family members or representatives
Communication preferences
Disclosure of information not required for services
We will honor your choices whenever legally possible.
6. Data Security
We use administrative, technical, and physical safeguards to protect your information,
including:
Encryption of electronic data
Access controls and authentication
Secure data storage
Workforce training on privacy and security obligations
Despite safeguards, no electronic system can be guaranteed 100% secure.
7. Breach Notification
If a breach occurs that compromises the security or privacy of your PHI, we will notify
you and any required authorities as required by law.
8. Complaints
If you believe your privacy rights have been violated, you may file a complaint:
With Us:
Freeman Filing LLC
Privacy Officer
[Insert Email or Support Contact]
Or With the U.S. Department of Health and Human Services:
Office for Civil Rights
You will not be retaliated against for filing a complaint.
9. Changes to This Notice
We reserve the right to change this Notice and apply the changes to all PHI we
maintain. Updated versions will be posted on our website and available upon request.
10. Contact Information
For questions about this Notice or to exercise your rights, contact:
Freeman Filing LLC
